Comments on: How to Create Passionate Raving Fans for Your Brand http://www.themarketess.com/2010/01/how-to-create-passionate-raving-fans-for-your-brand/ Using Social Media to Build Brands Online Mon, 30 Aug 2010 20:51:23 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Krista Neher http://www.themarketess.com/2010/01/how-to-create-passionate-raving-fans-for-your-brand/comment-page-1/#comment-3067 Krista Neher Tue, 09 Feb 2010 17:58:12 +0000 http://www.themarketess.com/?p=442#comment-3067 Wesley You actually made me laugh out loud. The biggest problem that I see is companies switching from "sell" mode and going into "conversation" mode. Example: Customer Says "I just tried your product and really liked it" Company wants to reply: "Thanks we work hard to provide quality products" Conversational/Caring answer: "We are thrilled that you like it! Please tell us if you have and feedback or ideas - we would love to hear from you". Can't wait to see you in Austin! Wesley

You actually made me laugh out loud. The biggest problem that I see is companies switching from “sell” mode and going into “conversation” mode.

Example:
Customer Says “I just tried your product and really liked it”
Company wants to reply: “Thanks we work hard to provide quality products”
Conversational/Caring answer: “We are thrilled that you like it! Please tell us if you have and feedback or ideas – we would love to hear from you”.

Can’t wait to see you in Austin!

]]> By: Wesley Faulkner http://www.themarketess.com/2010/01/how-to-create-passionate-raving-fans-for-your-brand/comment-page-1/#comment-3043 Wesley Faulkner Fri, 29 Jan 2010 13:31:09 +0000 http://www.themarketess.com/?p=442#comment-3043 If you are not nice naturally, get some counseling then re-read this blog. If you are not nice naturally, get some counseling then re-read this blog.

]]> By: Tweets that mention The Marketess » How to Create Passionate Raving Fans for Your Brand -- Topsy.com http://www.themarketess.com/2010/01/how-to-create-passionate-raving-fans-for-your-brand/comment-page-1/#comment-3042 Tweets that mention The Marketess » How to Create Passionate Raving Fans for Your Brand -- Topsy.com Wed, 27 Jan 2010 06:47:39 +0000 http://www.themarketess.com/?p=442#comment-3042 [...] This post was mentioned on Twitter by Krista Neher, keith knox. keith knox said: RT @KristaNeher:Create Passionate Raving Fans for Your Brand: http://bit.ly/aADBYl [...] [...] This post was mentioned on Twitter by Krista Neher, keith knox. keith knox said: RT @KristaNeher:Create Passionate Raving Fans for Your Brand: http://bit.ly/aADBYl [...]

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